UPSRTC is a public sector bus service provider in Uttar Pradesh, operating one of North India’s largest bus fleets. It provides intra-state and inter-state transport services to millions of passengers daily across UP and neighboring states like Delhi, Uttarakhand, Bihar, and Rajasthan.
About UPSRTC
| Feature | Description |
|---|---|
| Established | 15 May 1947 (route: Lucknow–Barabanki), UPSRTC formed 1 June 1972 |
| Headquarters | Lucknow, Uttar Pradesh |
| Fleet Size | 11,000+ buses |
| Daily Passengers | 1.5 to 1.8 million |
| Coverage | All UP districts + 8+ nearby states |
| Official Website | https://upsrtc.up.gov.in |
UPSRTC Bus Services
Uttar Pradesh State Road Transport Corporation operates a wide range of bus categories for different passenger needs:
| Bus Type | Features |
|---|---|
| Ordinary | Non-AC, budget-friendly, frequent across UP towns and cities |
| Janrath AC | Comfortable AC seating, premium tier service for intercity routes |
| Shatabdi AC | Higher-end AC bus service, fast, limited stops |
| Volvo/Scania | Luxury buses with air suspension, recliners, charging ports |
| Pink Express | Safety-focused buses for women |
| City Buses (JNNURM) | Urban mobility buses operating in major cities like Lucknow, Kanpur |
| Sankalp/Lohia Sewa | Rural and semi-urban last-mile bus services |
UPSRTC Online
The Uttar Pradesh State Road Transport Corporation online portal offers all major public transportation services via a digital interface:
| Online Feature | Details |
|---|---|
| E-Ticket Booking | Select seat, view schedule, pay online, and get SMS/email confirmation |
| Online Cancellations | Easily cancel and request refund online |
| Seat Selection | Choose your preferred seat on available routes |
| Mobile Friendly Portal | Website optimized for mobile and desktop |
| Online Concessions/Passes | Apply for free or subsidized travel passes |
| Live Bus Tracking | Track Uttar Pradesh State Road Transport Corporation buses in real-time using GPS |
UPSRTC Bus Booking Process
Booking a seat on a Uttar Pradesh State Road Transport Corporation bus can be done online or offline. Here’s how:
| Step | Process |
|---|---|
| Visit UPSRTC website | Go to https://upsrtc.up.gov.in |
| Choose source & dest. | Select departure point and destination |
| Select date & bus type | Choose travel date and preferred bus category |
| Seat selection | Pick your seat from the layout |
| Payment gateway | Pay using debit card, UPI, net banking, or wallets |
| Confirmation | Receive booking ID and e-ticket via SMS and email |
🟩 You can also book via apps like: redBus, Paytm, AbhiBus, MakeMyTrip
UPSRTC Online Booking Options
Here’s a comparison of official vs third-party Uttar Pradesh State Road Transport Corporation online booking channels:
| Platform | Benefits |
|---|---|
| UPSRTC Website | Lowest fares, seat availability in real time, cancellation option |
| redBus | Cashback offers, discounts, user-friendly UI |
| Paytm | Wallet offers, one-tap refunds, loyalty points |
| AbhiBus | Coupons, referral rewards, local route suggestions |
| MakeMyTrip | Route alerts, calendar view, refund tracking |
📱 All platforms support e-ticketing and mobile boarding.
PSRTC Online Reservation Benefits
UPSRTC’s reservation system is integrated with ITMS (Intelligent Transport Management System) for real-time services:
| Feature | Description |
|---|---|
| Advance Reservation | Book tickets 30–60 days before departure |
| Concession Integration | Apply smart card travel concessions for students/senior citizens |
| Refund Policy | Transparent, time-based partial or full refund system |
| Smart Card Compatibility | Contactless travel via UPSRTC-issued digital cards |
Popular Routes Covered by UPSRTC Buses
| From | To | Bus Type Available |
|---|---|---|
| Lucknow | Delhi | Janrath, Volvo, Shatabdi, Ordinary |
| Varanasi | Kanpur | AC Sleeper, Scania, Pink Express |
| Gorakhpur | Noida | Ordinary, Volvo, AC Seater |
| Meerut | Haridwar | Shatabdi, Janrath, Semi-Deluxe |
| Agra | Jaipur | Deluxe, AC Seater, Sleeper |
Fleet & Ridership
| Metric | 2025 Data |
|---|---|
| Total Buses | ~13,041 fleet including owned and hired units |
| Daily Ridership | ~1.8 million passengers |
| Annual Distance Travelled | ~1.23 billion km (~123.35 cr km/year) |
| Annual Revenue | ₹4,473.7 cr (~₹4473.70 cr/year) |
Major Events & Fleet Upgrades
- Maha Kumbh 2025: Uttar Pradesh State Road Transport Corporation deployed 7,000 rural buses + 350 shuttle buses; enhanced safety with Quick Response Teams and temporary facilities .
- Bus Chassis Orders: Tata Motors contracted for ~1,297 LPO 1618 chassis (latest), adding to 3,500 chassis supplied this year.
- Modernization Drive: Over ₹2,000 cr allocated to ~5,000–6,000 new buses ahead of Kumbh.
Conclusion
Uttar Pradesh State Road Transport Corporation is a pillar of affordable and reliable public transport in North India. With online reservations, a modern ITMS platform, real-time tracking, and a wide fleet of bus types, it serves as a convenient solution for both urban and rural travelers.
For the best rates and real-time seat access, book directly via Uttar Pradesh State Road Transport Corporation official website or use reputed platforms like redBus or Paytm.
FAQ
Yes. Janrath buses are air-conditioned (AC) and designed for comfortable long-distance travel.
Mixed. Uttar Pradesh State Road Transport Corporation has reported losses in some years, but has shown operational improvements post-COVID with digital initiatives and route rationalization.
Approx. ₹18,000 to ₹28,000/month, depending on experience, depot, and allowances.
Yes. UPSRTC buses are considered safe with GPS tracking, panic buttons, and trained drivers. Women-focused services like Pink Express also enhance security.
Masoom Ali Sarwar
Yes, UPSRTC allows cancellation through the same platform where the ticket was booked. Refunds are subject to timing and fare rules.
UPSRTC offers Ordinary, AC, Janrath, Volvo, Shatabdi, Pink Express, and Sleeper buses for various routes and budgets.
Use the official UPSRTC website or apps like redBus to access live GPS tracking of buses via the ITMS system.
Yes, UPSRTC provides smart card-based concessions for students, disabled persons, and senior citizens under certain conditions.