What Is the UPSRTC Payroll Portal?
The UPSRTC payroll portal is a separate employee-only system — distinct from the public bus booking website. It allows UPSRTC employees (drivers, conductors, admin staff, and officers) to access salary slips, PF records, leave details, and payroll history.
The portal URL is different from the booking portal. Do not confuse onlineupsrtc.co.in (for passengers) with the employee portal.
UPSRTC Employee Portal Login — Step by Step
- Open your browser and go to the UPSRTC employee/payroll portal. Your HR department or depot manager provides the exact URL — it varies by department and region.
- Enter your Employee ID (stamped on your appointment letter or salary slip).
- Enter your password. Default passwords are typically set by your HR department on first activation.
- Click Login.
- On first login, you are prompted to change the default password. Set a strong personal password and save it securely.
How to Download Your UPSRTC Salary Slip
- Log in to the payroll portal.
- Navigate to Salary Details or Pay Slip from the dashboard menu.
- Select the month and year you need.
- Click Download or Print to save the PDF.
How to Check PF / ESI Details
- Go to PF Details section in the portal dashboard.
- Your UAN (Universal Account Number) and monthly PF contribution appear here.
- For ESI details, the portal shows the ESI number and monthly deduction.
- For full PF passbook access, use the EPFO member portal (passbook.epfindia.gov.in) with your UAN.
How to Reset Your Password
- On the login page, click Forgot Password.
- Enter your registered Employee ID and mobile number.
- An OTP is sent to your registered mobile.
- Enter the OTP and set a new password.
- If your mobile number is not updated in the system, contact your depot’s HR officer to reset it manually.
Common Login Errors and Fixes
| Error | Likely Cause | Fix |
|---|---|---|
| Invalid credentials | Wrong Employee ID or password | Re-check Employee ID from salary slip |
| Account locked | Too many failed login attempts | Contact HR to unlock account |
| Page not loading | Portal maintenance or server issue | Try after 2–4 hours or use a different browser |
| OTP not received | Mobile number not updated | Visit depot HR office in person |
Who to Contact for Portal Issues
For payroll portal access issues, contact your depot-level HR officer directly. Regional office contacts are also available through the UPSRTC helpline. General passenger helpline staff cannot resolve employee portal issues — always go through HR.
Frequently Asked Questions
Is the payroll portal the same as the bus booking login?
No. The bus booking portal (onlineupsrtc.co.in) is for passengers. The payroll portal is a separate internal system for employees only.
Can retired UPSRTC employees access the portal?
Access is typically deactivated after retirement. Contact the regional HR office for pension-related queries and document retrieval.
